Account Manager

Role Overview & Responsibilities

Role: Internal Account Manager

Type: Permanent

Location: Sheffield

Salary: up to £35,000

Duties:

• Manage key accounts on a day-to-day basis ensuring excellent customer service
• To build and develop long term relationships with designated key customers, via telephone, video call and occasional visits
• To manage, review and fulfil the requirements of customer SLA’s & contractual agreements
• To maintain an accurate working understanding and knowledge base of customers’ business to aid commercial decision making, including the maintenance of customer records
• To maximise margin, net profit and internal efficiency.
• To liaise with Sales Office Manager or Sales Director on any issues or opportunities with your customer base.
• To liaise with the purchasing team to order and manage customer specific stocks.
• To ensure accounts trade within current agreed credit limits.
• To manage special stocks and ensure necessary stock turn.
• To respond to customer enquiries professionally, promptly, accurately and in-line with commercial policies.

Experience:

• A proven track record of achieving sales targets within an engineering services sales environment
• Broad commercial and industry awareness
• Excellent relationship building skills with the ability to network within the client base
• Excellent communication skills – internal and external
• The ability to work autonomously and as part of a team

Job Types: Full-time, Permanent

Salary: £27,000.00-£35,000.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Sheffield, S6 1HP: reliably commute or plan to relocate before starting work (required)

Education:

• A-Level or equivalent (preferred)

Experience:

• Account management: 1 year (preferred)

Work Location: In person