IT Support

Role Overview & Responsibilities

Develop, manage and maintain department budget. Manage the day to day activities of the information technology function, plan and organize work and configuration reports, job control languages, program files and data files on the computer system(s) to ensure maximum operating efficiency. This role will monitor the performance of the software and maintain a log book of performance report. Understand all standards and customized features and functions of the hotel front office systems, point of sale systems, and other systems, including but not limited to system security, system reports, manager functions, system utilities, and user functions. Control all user IDs, passwords, and security parameters. Establish documents, test, and communicate appropriate emergency procedures to follow when the hotel computer system(s) are inoperable. Work closely with the Engineering department to ensure the proper maintenance of all in-room technology.

Job Type: Full-time

Salary: £26,000.00 per year

Benefits:

• Employee discount
• Life insurance
• Referral programme
• Relocation assistance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Commission pay
• Performance bonus
• Tips
• Yearly bonus

Ability to commute/relocate:

• Liskeard: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's (preferred)

Experience:

• Technical support: 1 year (required)
• Customer service: 1 year (preferred)

Reference ID: IT
Expected start date: 13/02/2023