Customer Service/Administration Assistant

Role Overview & Responsibilities

- The chosen candidate will be partaking in a range of tasks within the office, working alongside a team of hard-working individuals to ensure the company runs efficiently.

WORKING HOURS:-

Basic hours will be 09:30 to 18:00 hours however there may be some flexibility with this if suitable for the candidate.

DUTIES INCLUDE:-

• Answering customer's emails in a prompt and accurate manner.
• Providing quotations and raising invoices on a computerised system.
• Confidently answering telephone enquiries with a positive tone.
• Liaising with drivers to provide sufficient information on works being completed.
• Working with emails and spreadsheets to supply information to customers or colleagues.

QUALITIES WE'RE LOOKING FOR:-

• A willingness to learn new skills on an ongoing basis.
• A very good level of spoken and written English.
• A dynamic individual with the confidence to raise new ideas where there may be potential to improve the business.
• Someone who is capable to effectively use technology such as computers and mobile phones.
• Readiness to obtain a decent understanding of the company's activities to provide customers with suitable advice where possible.
• A keen eye for detail to uphold professionality.
• Skills to work well and communicate in a team to meet deadlines and complete work to the required standard.
• A strong ability to organise and prioritise tasks.

PREVIOUS APPLICANTS NEED NOT APPLY.

Job Types: Full-time, Permanent

Salary: £24,000.00-£30,000.00 per year

Benefits:

• Company pension
• On-site parking
• Sick pay

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday

Work Location: In person

Application deadline: 04/06/2023
Expected start date: 19/06/2023