Operations Runner

Role Overview & Responsibilities

ALTIDO helps property owners let their property out on a short-term basis providing a flexible, safe and secure income stream and a fantastic experience for guests looking for a change from the sterile uniformity of a hotel. A service designed for London, Lisbon, Milan and Edinburgh. The role is based in our HQ in London but not 100% based in the office as you are required to travel around London to execute errands.

We are a hospitality business first and foremost thus we invest heavily in working with our clients to boost the desirability of their properties and provide a tailored experience for each carefully chosen guest. Our guests and clients alike benefit from a hands-on, personal experience with 24/7 support and concierge service.

Are you a problem-solver, a team player and an innovator? Do you have a can-do attitude and give your all to any task? We are looking for someone like you to join our exciting, fast-growing business in a role that has the potential to develop into a key position.

You will be a key member of the Operations team - Inspecting and getting properties guest-ready, basic property maintenance (if you know how to use a screwdriver / change a bulb / assemble IKEA furniture you’re almost good to go), running around London to meet guests or contractors and generally assisting our amazing operations team. A positive attitude and a great sense of humour are key traits to possess in this role. The role is not office based.

This is a TEMPORARY summer role and s self employed at £140 per day rate, you may be provided with a company card for expenses with receipts to be provided to us but this does not include travel.

Key Responsibilities

• Working alongside the Operations team to troubleshoot urgent matters
• Greeting and checking-in guests whilst upholding our high standards of customer service
• Basic ad hoc duties, delivering items and helping guests or clients
• Helping with basic admin in the office when needed

Requirements:

• To resolve problems and find solutions with minimal supervision
• To apply excellent customer service when welcoming guests or resolving their issues
• To work as part of a team and communicate verbally and written with remote teams
• Some basic maintenance skills is a plus
• We are looking for candidates available for immediate start

Working Hours

• 5 days a week covering Monday to Sunday with 2 days off
• 10am to 7pm
• Work days and times are flexible
• Training provided
• Discretionary Bonus
• For summer to October, extendable to December if we need to

ONLY Successful candidates will be contacted

Job Types: Temporary contract, Freelance

Salary: £140.00 per day

Benefits:

• Company events
• Referral programme

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Performance bonus

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: On the road