Logistic Administrator , IT Services

Role Overview & Responsibilities

• Previous experience in Administrative role
• Experience with handling support tickets
• 1+ years of experience with Microsoft Office

Amazon is seeking motivated individuals to fill an Logistics Administrator position for our IT Warehouse. This role supports Amazon Offices by providing asset retrieval services for after hardware exchanges or employee exits. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History.

Key job responsibilities

• Review of hardware retrieval requests via ticketing system and escalating where necessary
• Liaising with shipping and warehousing teams to book shipment returns or provide alternative methods to ensure exceptional customer experience.
• Providing timely updates on tickets and assisting to remove roadblocks to see asset return completed.
• Appropriate management of return IT assets in accordance with compute reuse processes, reverse logistics processes, or disposal processes
• Updating and maintaining Asset management system records in line with defined processes
• Experience with Microsoft Office Excel, and Outlook
• Experience in customer service
• Previous experience in Warehouse Environment.
• Excellent written and verbal communication skills
• Ability to prioritize work based on department and production objectives

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel: +448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel: +3531800851489).