Service Administrator

Role Overview & Responsibilities

Service Administrator

Bolton, Full time

Hours: 9.00am to 5.00pm
Compensation: £12 per hour (negotiable based on experience and qualifications), commission of £25 per service plan sold, and a bonus of £100 if the department hits its GP plan.

Key Responsibilities:

• Prepping the job card: Checking the service history of the customer's vehicle and ensuring that all necessary information is recorded accurately on the job card.
• S/Plan quotes: Providing customers with quotes for service plans, which involve regular maintenance and inspections for their vehicles.
• Pre-Calls: Making calls to customers prior to their service appointments to confirm the appointment, provide reminders, and answer any questions they may have.
• Customer service and support: Interacting with customers on a regular basis, providing support and assistance as needed. This may involve answering questions, resolving complaints, and providing information about services and products.

Job Types: Full-time, Part-time

Salary: From £24,000.00 per year

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Commission pay
• Performance bonus

Ability to commute/relocate:

• Bolton, BL2 2BN: reliably commute or plan to relocate before starting work (required)

Work Location: One location