Receptionist

Role Overview & Responsibilities

Front of House
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We are currently looking for a full time Receptionist to work with our busy Front of House Team.
Reporting to the Front of House Manager your duties will include:

• Welcoming our guests to the hotel, checking them in and out.
• Looking after our guests during their stay with us, delivering an exceptional guest experience.
• Taking reservations for the hotel and our 2 rosette Shelburne Restaurant.
• Helping to maintain the public areas of the hotel ensuring they are tidy and inviting.

This is a full-time role working 40 hours a week. Shifts are 7am to 3.15 pm or 2.45pm to 11pm on a rota basis, including weekend and bank holidays.
If you have experience working in a similar environment, possess excellent communication skills, have a positive “can do” attitude and are passionate about delivering the ultimate guest experience we would love to hear from you.

• Enhanced holiday entitlement (31 days including Bank Holidays)
• Uniform provided
• Meals whilst on duty
• Pension
• Free on-site parking
• Free entry to Bowood House and Gardens during the open season
• Hugely discounted Golf Membership (on successful completion of your probationary period)
• Discounted spa treatments and 50% off our beautiful Templespa products
• Employee Assistance Programme through Hospitality Action
• Company events

Among the finest luxury 4 star hotels in Wiltshire, a stay at Bowood is one never to be forgotten. Located in Calne, the hotel is at the heart of the Bowood Estate, where we offer dreamy overnight stays, delicious home-cooked cuisine and a very warm welcome. With our award-winning spa and championship golf course, a stay can be as busy or as relaxed as our clients wish.

Job Type: Full-time