Waiting Staff

Role Overview & Responsibilities

Job Introduction
We currently have an excellent opportunity for a Hospitality Waiter / Waitress to join our team. This is a great opportunity for a customer focused individual to join a popular city centre restaurant, which can offer unrivalled opportunities for career progression.

Role Responsibility
As a Hospitality Waiter / Waitress you will be responsible for:

• Serving food and beverages in a professional manner with high levels of customer service
• Setting and cleaning tables and service areas
• Dealing with customer complaints
• Checking with customers to ensure that they are enjoying their meals and take action to correct any problems
• Escorting customers to their tables
• Explain how various menu items are prepared, describing ingredients and cooking methods
• Informing customers of daily specials.
• Presenting menus to customers and answer questions about menu items, making recommendations upon request
• Removing dishes and glasses from tables or counters, and take them to kitchen for cleaning
• Serving food and/or beverages to patrons; prepare and serve specialty dishes at tables as required
• Stocking service areas with supplies such as coffee, food, tableware, and linens

The Ideal Candidate
The successful candidate for this role will have:

• Previous experience in catering hospitality, fine dining or banqueting environment
• Understanding of food hygiene and customer service
• The ability to accurately process information/merchandise through the Till system with a good standard of numeracy
• Excellent customer service skills
• First class communication skills and demonstrate accuracy and attention to detail
• The ability to demonstrate great team work

Job Types: Full-time, Part-time, Permanent, Temporary contract
Part-time hours: 20-40 per week

Salary: From £10.50 per hour

Benefits:

• Discounted or free food
• Employee discount

Day range:

• Monday to Friday
• Weekend availability
• Weekends only

Physical setting:

• Bar
• Café
• Restaurant

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Night shift

Ability to commute/relocate:

• Birmingham, B5 4TD: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (preferred)
• Hospitality: 1 year (required)

Work Location: In person