Hotel Night Porter

Role Overview & Responsibilities

Campanile is one one of the six brands of Louvre Hotels Group, the fifth largest hotel chain in the world. Campanile hotels are two/three-star hotels and are characterised by the homely atmosphere and the informal, but professional contact with our guests. There are 17 hotels across the UK in cities such as Liverpool, Manchester and Glasgow. The number of rooms in our hotels varies from 47 to 130 rooms. Most of the Campanile hotels also have a restaurant, bar and one or more meeting rooms.

As a Night Porter you will oversee the security of the hotel throughout the night, so a person of responsible character is necessary. You will be able to work independently and manage your workload in a timely manner. You will have excellent customer service skills with a warm and friendly manner.

As a Night Porter you will be involved in duties such as

Implement & respect chain's SOP -invoice contracted company-invoice individual guest

Control Cash / Run End of day reports

Participate in the restaurant end of service / Start of service duties (cleaning, buffet)

Participate in the opening and closing of the department and hotel

Complete nightly security walks/checks per floor, ensure guest safety

Experience § Prior experience (1 year) in a branded environment in the customer facing en

Confident with Microsoft office and knowing of PMS (e.g.: opera). Knowledge of health & safety procedures, ability to understand & follow guidelines.

Able to work alone. Communication skills and Sense of welcoming and ability to work under pressure. Hard worker & committed to work. Positive attitude and sense of details

Job Type: Full-time

Salary: £11.40 per hour

Schedule:

• Night shift

Ability to commute/relocate:

• Milton Keynes, MK2 2AU: reliably commute or plan to relocate before starting work (required)

Work Location: In person