Volunteer Worker

Role Overview & Responsibilities

Volunteer Opportunities at Citizens Advice Cardiff & Vale

Are you looking for an opportunity to help people find a way forward whilst developing your skills and experience?

We are looking for enthusiastic individuals to provide advice to clients via telephone, digital channels, as well as some face to face. We provide free, confidential advice to help people overcome their problems. We are a voice for our clients and consumers on issues that matter to them.

You’ll make a difference in your community, learn new skills, and meet people from a wide variety of backgrounds.

We value all levels of skills and experience and provide full training. We’re recruiting now, as we need to support as many people as possible through the cost-of-living crisis.

As well as supporting people with problems they face, you’ll be helping change things for the better through our research and campaigns work.

We ask for a minimum commitment of 1 day per week following 2-week training.

Location: Cardiff and Barry- Office Based

For more information or to find out how to apply for a volunteering position, please email us at volunteering@cacv.org.uk

Job Type: Volunteer

Benefits:

• Casual dress
• Company events
• Flexitime
• Health & wellbeing programme

Schedule:

• Flexitime

Ability to commute/relocate:

• Barry: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Why do you want to volunteer?
• Tell us about work experience and skills that could be transferable
• Can you commit to 2 weeks of training followed by 1 day per week in the office?
• What experience do you have using technology?

Work Location: In person

Reference ID: Volunteer 2023