Office Supervisor - Operations and Customer Service

Role Overview & Responsibilities

This exciting hybrid role is ideally suited to someone who is looking for a management career within customer focused logistics.

Overseeing the day to day operation of a network depot from both an operational and customer service viewpoint, the successful applicant will be capable of multitasking, managing driver workloads and dealing with escalated customer queries.

Being highly organised, being able to think on your feet and make decisions is the key to being confident in this role. Experience using Microsoft Office to a high level would be an advantage.

Stepping up to cover the annual leave of the network Shift Managers will also be required and will offer a solid stepping stone for progression within the business.

Duties will include activities such as:

Making any necessary routing alterations

Ensuring loading is completed on time

Despatching drivers in a timely manner

Carrying out reporting and other admin duties to strict deadlines

Dealing with damages and claims

Ensuring scheduled vehicle maintenance is completed

Other admin and customer services duties

Job Types: Full-time, Permanent

Salary: £25,500.00-£28,000.00 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Free parking
• Gym membership
• On-site parking
• Wellness programme

Schedule:

• Monday to Friday
• Overtime

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Sheffield: reliably commute or plan to relocate before starting work (required)

Experience:

• Operations: 1 year (preferred)
• Customer Service: 1 year (preferred)

Work Location: In person