Hotel Receptionist

Role Overview & Responsibilities

We are looking for RECEPTIONIST to join the Front Office team at the Courthouse Hotel Shoreditch, a 128 room family owned 5-star hotel close to the bustling city of London.

As Receptionist you will provide a courteous and efficient service to all guests and maintain the levels of service to the highest standards at all times. You will be responsible for greeting guests in a warm friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face to face or over the telephone.

You must be engaging, motivated, welcoming and highly organised to ensure that all requests are attended to without any delays. You will need to be well presented, have excellent communication skills and a pleasant telephone manner. You need to work well under pressure with excellent ability to co-ordinate efficiently with other departments and bring good administration skills.

We anticipate applicants will have previous experience as Receptionist and will have worked in a similar role within a hotel or customer service environment.

Job Types: Full-time, Permanent

Salary: £22,880.00 per year

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount

Schedule:

• Day shift

Application question(s):

• Do you have experience with Opera PMS?

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: RECNOV22