Booking Coordinator

Role Overview & Responsibilities

About DA Languages

Our aim is simple: to reduce language barriers. Founded over 20 years ago, DA Languages provides language services to both the public and private sector. With a dedicated team and an ever-expanding customer base, we are considered one of the most trusted and reliable language service providers in the UK.

About The Role

Due to our ongoing growth, we’re looking for a Booking Coordinator to join our team to help fulfil client bookings and send the right interpreter to client jobs.

Reporting to the Bookings Team Leader, you will have real and rare opportunity to join a highly ambitious, expanding private equity-backed business with significant career value.

We require an able multitasker to join our team and the ideal applicant must be a dynamic individual who has the ability to work under pressure, is a great communicator and takes pride completing a task to a high standard.

This role is an excellent starting point within the business, giving the successful candidate the opportunity to look behind the scenes of a fast-growing Language Service Provider, and learn from a diverse group of talented individuals!

Key Responsibilities

• Booking interpreters on to jobs
• Calling clients – showing great telephone etiquette and customer care
• Ensuring an interpreter is present for every booking
• Build rapport with clients and interpreters
• Prioritising tasks – showing organisation and flexibility
• Quickly and efficiently managing incoming and outgoing calls and emails

What’s in it for you?

• Career progression opportunities in a fast growing business
• Flexible working post-training (4 days a week in office, 1 day at home)
• 22 days annual leave plus bank holidays
• Free breakfast, fresh fruit and tea & coffee provided daily
• Part of Manchester Liftshare Community platform
• Exclusive access to PerkBox, a discount site that offers retail discounts for stores such as ASOS, H&M, Adidas and freebies such as free drinks at Café Nero, learning perks, insurance savings and more
• Social events and regular engagement activities, such as Christmas and Summer parties, in office events and competitions!

If you can bring enthusiasm, tenacity and a professional approach to work then apply today.

Job Type: Full-time

Salary: Up to £21,255.00 per year

Schedule:

• Monday to Friday

Work Location: Hybrid remote in MANCHESTER

Expected start date: 24/04/2023