Retail Sales Assistant

Role Overview & Responsibilities

What Dreams are made of, we're the UK's most loved bed retailer - backed by Tempur Sealy and established in 1985. Our purpose is serving the nation with beds they love. In life. For life.

Working as part of our Retail team in Llandudno, you will be a vital piece in the success of the store.

What you'll be doing:

• You will be assisting our customers on their journey to find their dream bed
• Using our market leading sleep technology, Sleep Match, our bit of wizardry that helps a customer choose the right mattress just for them
• Always offering the best customer experience, listening to their needs and guiding them, while asking the right questions at the right time to find the perfect product
• General housekeeping, cleaning and mattress moves

A bit about you:

• You will have an engaging and positive personality, with a natural ability to bond with customers
• Whilst no previous sales experience is necessary you need to have the determination and self-motivation to work towards KPIs and sales targets, at the same time keeping it a fun and happy place to work, where everyone feels relaxed
• We will train your to become a sleep expert, because we know buying the right bed can be a tough decision so you will be fully prepared to offer all features & benefits to help our customers finalise their selection
• Able to commit to working full time (38.5 hours per week). We are operational 7 days a week, so you will be expected to work 5 out of 7. This will involve working weekends and bank holidays as these are our busiest days so you will be able to earn more commission.

The good stuff we offer

• £26,000pa achievable on target earnings
• Uncapped commission and peak incentives
• Amazing company discount on Dreams products
• Discounts on 100's of high street & online brands including restaurants, holidays, and shopping
• Optional buy in schemes including additional holiday, Simply Health, Savings and Loans
• Life Assurance
• Opportunities to progress throughout the wider business
• Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services to you and your household