Leisure Attendant

Role Overview & Responsibilities

Leisure Attendant

Salary - £20,001 (pro-rata for part-time)

Permanent, Part-Time: 14.25 hours per week (Monday 16:00 - 21:15 and Saturday 7:45 - 17:15),

Location: Craiglockhart Leisure & Tennis Centre

Do you have a passion for delivering exceptional customer service and enjoy working in a dynamic environment? We are looking for friendly, positive, and vibrant individuals to join our team at Craiglockhart Leisure & Tennis Centre as Leisure attendants.

In this face-to-face customer service role, you are always on the go so there is never a dull moment. On a day-to-day basis you will be responsible for:

• Delivering great customer service as a first point of contact, ensuring that every visit is recorded appropriately, and customers’ needs are met.
• Meeting and greeting customers, pointing them in the right direction, creating a welcoming and fun environment, and helping them get the best experience on every visit.
• Preparing our venues for events and customer use by setting up and taking down equipment.
• Keeping everything clean, tidy, safe, and presentable, including litter picking, cleaning toilets, changing rooms and windows.

Our ideal candidate will be:

• Customer-focused, enthusiastic individual with strong organizational skills and ability to the juggle multiple demands simultaneously.
• Great listener with excellent interpersonal and communication skills and the ability to convey information to a varied customer base.
• Decisive, fair, and consistent problem-solver, able to organise and prioritise workload effectively.

In return we offer:

• FREE membership across all our centres with access to fitness classes, gyms, and swimming pools
• Opportunities for training, career growth and development
• Generous holiday allowance (32 days, rising with service up to 40 days)
• Shift work which may fit around other commitments
• Cycle-to-work scheme
• Paid sick leave
• Company pension
• Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing, and electronics shops, on insurance and healthcare and much more)

Apply today and a member of the team will contact you.

Closing date: Monday 3 July 2023

Job Type: Part-time

Salary: £20,001.00 per year

Benefits:

• Additional leave
• Bereavement leave
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Employee mentoring programme
• Enhanced maternity leave
• Enhanced paternity leave
• Free fitness classes
• Free parking
• Gym membership
• On-site gym
• On-site parking
• Sick pay
• Store discount

Work Location: In person