Front of House Staff

Role Overview & Responsibilities

The front of house member will support and assist the restaurant and bar team at English's of Brighton. They will provide outstanding customer care and show great attention to detail.

Duties and responsibilities:

To assist in the daily running of the restaurant and oyster bar including:

• Setting up and clearing down after service
• Ensure the smooth day to day running of all bar sales/food operations as determined by law
• Responsible for all cash taken, credit card transactions.
• To be aware of all relevant emergency and evacuation procedures
• Ensuring customer requests are dealt with promptly and efficiently
• Provide a level of service that exceeds customer expectations
• Maintaining a high standard of cleanliness and quality in the restaurant and bar at all times
• Ensure total guest satisfaction is achieved

Other related activities and functions

To undertake any training and development deemed appropriate for the position by the relevant line manager.

All staff have a statutory responsibility to take reasonable care of themselves, others and the environment and to prevent harm by their acts or omissions. All staff are therefore required to adhere to Health, Safety and Environmental Policies and Procedures.

Organisational responsibility

This position reports to the Deputy Manager . The above is designed to help you in the understanding of your role and is not intended to be a definitive list of your duties as flexibility in meeting Company and guests’ needs is required by all employees.

Job Types: Full-time, Permanent

Salary: £12.00-£14.00 per hour

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Flexitime

Day range:

• Monday to Friday
• Weekend availability

Physical setting:

• Bar
• Bistro
• Fine dining restaurant
• Restaurant

Shift:

• 8 hour shift
• Day shift
• Night shift

Experience:

• Hospitality: 2 years (required)

Work Location: In person