Customer Host-Well established Live Escape game company

Role Overview & Responsibilities

Escape Game/Customer Host
Are you energetic, reliable and confident?

Are you ready to learn and apply new skills?

If so look no further!

Escape London is looking for a new team member to join our busy team in Shepherds Bush and Whitechapel team.

Your main duties:

You will be expected to work in West and East London venue.

Provide outstanding and professional customer service,

Run the games using provided system and programme,

Be hands on person who is not scared to resolve issues within the venue related to customers or games.

Main tasks within the venue:

• Greet guests in lobby in a professional manner.
• Create new bookings in an online booking system
• Lead guests to game room, do the safety briefing and tell the story
• Reset game room for next group of guests after previous game.
• Fix occurring problems within the venue on the spot if possible.

We are providing in depth training on customer service and personal skills.

We as a company are very experienced and we know our expectations from ourselves and people who will be joining to our team.

If you think You can bring value to our team, please get in touch with us.

Full time hours: up to 40 per week

Work remotely

• No

Job Type: Full-time

Salary: From £10.50 per hour

Benefits:

• Company events
• Employee discount
• Sick pay

Schedule:

• 8 hour shift

COVID-19 considerations:
Customers may choose to wear face masks on the premises. Hand sanitisers are available and Air conditioning is on through the day.

Experience:

• Customer service: 2 years (required)

Work Location: One location

Application deadline: 28/02/2023
Expected start date: 01/03/2023