Operations Manager

Role Overview & Responsibilities

Freightroute Limited is a family business and one of the leading privately owned palletised transport organisations in the UK. Established in 1979 we operate across 10 sites in England and Scotland with over 420 employees and 175 vehicles. We offer a wide range of delivery solutions to our customers while maintaining the highest standards of safety and professional conduct.

An opportunity has arisen for a Depot Operations Manager at our Falkirk, Monday to Friday 10.00 – 20.00

The role

As a Depot Operations Manager you will be responsible for a small transport office and warehouse team and a fleet of up to 25 vehicles & 33 drivers. Your main task will be to ensure that customers’ pallets are both delivered and collected to schedule.

Your key duties will include:

• Organising your office team and fleet of vehicles to ensure performance levels are achieved.
• Ensuring the transport operation runs safely and is compliant with all relevant regulations.
• Ensuring all relevant H&S policies and procedures are adhered to.
• Responsibility for dealing with customer queries and complaints ensuring all queries are dealt with in a timely manner, resolved to a mutual satisfaction and reported correctly with support from your line manager.
• Achieving compliance with internal company procedures.

What you’ll need

Proven track record of supervisory /management experience in a Transport or Distribution role within a fast-paced environment.

• Demonstrable knowledge of relevant transport legislation, including digital tachographs and Working Time Directive (WTD).
• Previous experience of transport planning / scheduling.
• Excellent people management and leadership skills
• National CPC is desirable, although not essential.
• Right to work in the UK.

Freightroute Limited is an equal opportunities employer.

Job Types: Full-time, Permanent

Salary: £32,430.70-£35,392.00 per year

Benefits:

• Company pension
• On-site parking

Schedule:

• 10 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• LARBERT: reliably commute or plan to relocate before starting work (required)

Experience:

• Operations management: 1 year (required)

Licence/Certification:

• Transport CPC (preferred)

Work Location: One location

Reference ID: 11/23