IT Systems Administrator

Role Overview & Responsibilities

Position: IT Systems Administrator (Full-Time/Permanent)

Based at: Head Office, 74 Scarva Road, Banbridge, BT32 3QD

This is an exciting career opportunity suitable for a graduate to gain valuable experience supporting a busy IT department.

Key Responsibilities:

• Support and maintain all systems on the WAN.
• Provide support via remote access technologies from Head Office for all sites.
• Liaise with the IT Team to resolve and close Helpdesk logs.
• Troubleshoot/investigate technical problems on PC’s, Servers, and Networks.
• Pro-actively monitor and maintain IT Infrastructure.
• Provide support for ERP, WMS and BI packages.
• Database Administration on SQL.
• PC and Server configurations and software installation.
• Maintaining and managing system backups.
• To undertake project related work as requested.
• Build and distribute KPI reports.
• Build and maintain QlikView dashboards.
• Flexibility to travel to branches on request.
• Other duties as required.

Essential Experience:

• IT related degree or due to graduate in 2023.
• Microsoft Windows 10 desktops, MS Office 2016, Office 365
• Knowledge of;
• Windows 2008-2019 Servers.
• Virtual Server environments.
• Network analysis, network infrastructure, security and performance.
• Networking for LAN and WAN architecture and WIFI.

• Smart Phone configuration including IOS and Android.
• Excellent customer service skills, written and verbal communication skills.
• Excellent Ability to build relationships and communicate with cross-functional departments.
• Ability to multitask and prioritise workload.
• Full UK driving licence and access to car.
• Eligibility to work in UK.

Desirable Experience:

• Previous relevant experience in the industry
• Experience or working knowledge of Microsoft 365
• Experience or working knowledge of Windows Server 2008-2019, Active Directory and Power Shell
• Experience of EPOS and/or Pharmacy Systems
• Experience of NAV 2016, Warehouse Management and BI systems.
• Experience maintaining SQL Server DB, and strong SQL skills.
• Experience of Windows PowerShell and Active Directory.
• Experience of VmWare.
• Experience in developing QlikView dashboards.
• Experience of supporting/using Voice Pick and RF technology connected to WMS.
• Experience working for and supporting systems for FMCG companies.
• Experience working in an IT helpdesk environment.

The company reserves the right to amend criteria in order to facilitate shortlisting.

Hours:

40 hours per week, primarily Monday to Friday (7.30am to 4.00pm/8.30am to 5.00pm as per IT Rota). Occasional additional hours required to complete system backups.

To Apply:

Applications should be made in writing accompanied by a current C.V. detailing why you believe you are suitable and how you meet the relevant criteria to Human Resources - HR@gordons-chemists.comor by post to Gordons Chemists, 74 Scarva Road, Banbridge, Co Down, BT32 3QD.

Closing Date: Wednesday 19 April 2023

Job Types: Full-time, Permanent

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Work Location: In person

Application deadline: 19/04/2023
Reference ID: IT Systems Admin - HO