Food and Beverage Assistant

Role Overview & Responsibilities

The Hilton Garden Inn, Doncaster Racecourse has an exciting opportunity for some casual Food & Beverage Staff to join the team!

Are you passionate about working within the hospitality Industry? Are you looking for a new challenge in a truly unique resort? Would you like to be a part of an amazing team? Then we would love to hear from you!!

This is a casual vacancy with various hours available.

The right attitude and previous bar experience is essential for this position.

Key Responsibilities:

• Serve all customers in an efficient, professional and courteous manner at all times.
• Ensure guests receive the highest standard of customer service at all times.
• Be able to advise guests on all products available within the venue.
• To promote a happy and welcoming atmosphere within the venue.
• To work both alone or as part of a team being responsible ensuring that all guests needs are met to the highest possible standard.
• Maintain stock levels and rotation within work and storage areas in order to avoid waste and assist with stocktaking.
• Ensure the work area is adequately stocked with glassware, ice, condiments and other appropriate sundries in line with predetermined stock levels and business need.
• To serve all guests efficiently with the correct food and beverage service knowledge, cleaning down and carrying out all necessary duties as required by your manager.
• Keep the area of work and public areas clean and tidy before, during and after opening hours and to undertake cleaning duties as required – paying particular attention to Health and Safety and COSHH Guidelines.
• Ensure all orders are dispensed and correctly recorded and authorised for billing purposes.
• Ensure all orders are rung through the tills and payment obtained in line with prescribed procedures.
• Ensure all tills are closed down in accordance with company procedures.
• Adhere to and follow all licensing policies and procedures.
• Handle cash, stock and equipment in a secure manner.
• Act as an information point for customers.
• Record wastage in line with venue procedures and dispose of rubbish in line with any onsite recycling initiatives.
• Adhere to Company policies and procedures.
• Undertake other reasonable duties in line with business demands.

Skills and Qualities:

• Previous experience of working on a bar is essential.
• Be smart, polite, professional and well presented at all times.
• Excellent verbal communication and customer care skills.
• Flexibility and adaptability.
• Demonstrate a passion for quality service and standards.
• Strong interpersonal skills – friendly, confident, outgoing.
• Strong numerical and literacy skill.
• To work with honesty and integrity.

If this sounds like the role for you, then we want to hear from you today!

Job Types: Part-time, Zero hours contract

Salary: Up to £10.30 per hour

Benefits:

• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Work Location: In person