Dental Receptionist/Administrator

Role Overview & Responsibilities

What you’ll do:

• Perform a high quality reception and administration service to ensure patient satisfaction
• Deliver an excellent patient experience including patient enquiries, telephone calls, emails, receiving and managing patient arrivals and booking of appointments
• Keep patient records and reminders up to date
• Prepare patient records and day sheets for each Hygienist
• Collect and record patient payments and pursue any debts in accordance with the practice payments policy
• Liaise with dental laboratories, suppliers, and other organisations as required, keeping records of laboratory work in and out
• Manage the sales of dental sundries to patients and ensure patients are provided with the opportunity to buy sundries when they leave the practice
• Provide maximum contribution to practice efficiency, effectiveness, and profitability in line with the GDC guidelines and practice policies
• Liaise with the practice manager on all matters concerning administration, pay, and service conditions

In order to be considered for this role you will need:

• A positive, happy manner and experience in dealing with customers
• A high level of written and spoken English
• Strong interpersonal and communication skills
• Computer literate with accurate data inputting skills
• Diversity & cultural awareness
• Organised with excellent time management capability
• Self-motivated with a sense of urgency

Job Types: Full-time, Permanent

Salary: up to £35000 per Year

Job Types: Full-time, Permanent

Salary: Up to £35,000.00 per year

Benefits:

• Company events
• Sick pay

Schedule:

• 8 hour shift

COVID-19 considerations:
COVID-19 considerations:
Please ring the front door and reception will instruct you where to wait.
Please attend alone.

Work Location: In person