📍 San Jose, CA • Posted 11h ago

Collections Representative

🇬🇧 United Kingdom💰 $17 - $19 /yr💼 Company - Public📂 Building & Personnel Services
Offered Salary$17 - $19 /yr
Job TypeCompany - Public
Location / Work ModeSan Jose, CA
Sector / CategoryBuilding & Personnel Services
💱 Estimated Compensation Breakdown Est. ≈ £14 GBP/yr
Monthly Pay$2 / mo
Bi-Weekly Pay$1 / 2-wk
Hourly Rate$0.01 / hr
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Role Overview & Responsibilities

The Collections Representative is responsible for collection effort including implementation of procedures to affect the timely collection, application and deposit of payments.

Responsibilities:

· Ensure that customer balances are within agreed, assigned terms

· Resolve customer inquiries regarding their accounts

· Advise customers of necessary actions and strategies for overdue account balance payment, and arrange balance payment schedules based on customers' financial situations

· Notify customers of overdue accounts

· Track information about customer financial status and status of collection efforts

· Perform various administrative functions for customer accounts, such as recording contact information changes and monitoring when customers' status should change from current to collections

· Receive payments

· Prepare customer monthly statements for mailing

Qualifications:

· 1+ years of experience in Collections and Accounts Receivable

- Strong Collection skills

· Proficient in Excel and other Microsoft Office applications

Physical Requirements:

· Job requires constant computer work

· Monday-Friday and Alternating am Saturdays

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Microsoft Excel: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Work Location: One location

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