Juice Bros Service Team Member

Role Overview & Responsibilities

As a Service Team Member, you will be an ambassador of JuiceBros’s core values. You will be an integral part of the guest experience, through the face‐to‐face customer interaction and 1:1 service model that sets us apart from other restaurant companies. You will report to the Head Coach (General Manager) and Store Lead (Assistant General Manager), and will be empowered to make your own decisions that create the best experience for our guests.

You will be responsible for crafting thoughtful and personalized experiences for your guests. The goal is to leave people better off than when we found them. You must be a true team player, willing to get your hands dirty and do whatever it takes to keep your store running smoothly. Every team member is responsible for upholding our core values.

Responsibilities:Service Team Member Responsibilities include and are not limited to:

Maintain cleanliness of front line, lobby, bathrooms + patio area, take out lobby trash, bus and clean tables and chairs. Restock utensils, napkins, beverage station, and bathrooms

Learn and maintain knowledge of our changing salad menu to effectively communicate all ingredients to guests

Ensure all food on the line meets food safety and quality standards, eliminating cross-contamination on the front line

Maintain knowledge of critical dietary information and demonstrate proper food handling

Set up, maintain and break down front line area

Operate POS register to complete customer transactions

Greet guests, guide the customer journey, resolve guest issues and properly inform guests of cashless transactions + how our sweetgreen app works

Maintain cleanliness and organization of online-ordering (OLO) pick-up area; organize OLO shelve, manage shelf life log and help guests locate their salad

Job Types: Full-time, Part-time, Permanent, Fixed term contract, Apprenticeship
Part-time hours: 20-45 per week

Salary: £10.50-£13.00 per hour

Benefits:

• Flexitime
• Language training provided

Flexible Language Requirement:

• English not required

Schedule:

• Flexitime

Supplemental pay types:

• Bonus scheme
• Commission pay
• Yearly bonus

Ability to commute/relocate:

• Bury St. Edmunds, IP28: reliably commute or plan to relocate before starting work (preferred)

Education:

• GCSE or equivalent (preferred)

Experience:

• Food service (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: One location