Front of House Manager
Role Overview & Responsibilities
New Flagship Site London, Camden Opening July 2023
Role – Front of House Manager
Annual Salary - £36K (plus bonus)
Hours – 45 per week
Location – Camden
Start Date- From May 2023 (Start date flexible)
Shift Patterns – Latest finish will be 2am (Thursday – Saturday)
We are looking for a Front of House Manager to join the the management team at our biggest site to date in the cultural hotspot of Camden.
Our ideal candidate will have plenty of passion, experience leading a team and excellent time management skills. You will be leading our caddy & course teams in ensuring our guests have a memorable experience.
Front of House Manager Responsibilities
- Oversee the on-going recruitment and training of Front of House team
- Manage the safety and flow of all courses to ensure a unique and exceptional customer experience is provided
- Manage the reception (Caddy Shack), external ticketing system and large group bookings to ensure a unique and exceptional experience is provided
- Perform weekly stock (Golf equipment) audits and reports
- Complete weekly stock orders in line with the company’s budget
- Act as an opening and closing manager where necessary
Work Perks:
- People centred culture
- Additional paid leave for your birthday
- Work-life balance, no more than 45 hours a week
- Enhanced sick pay
- Up to 31 days annual leave
- 1 extra holiday day for 2 years’ service
- Performance based recognition awards and ‘the people’s choice’ award
- Enhanced Maternity/ Paternity pay
- Invites to great staff parties
- Free golf for family and friends at all our venues and 50% discount on drinks
- Cycle to work scheme
- Industry leading training
- Career development
- 24/7 wellbeing support service including grants and counselling
What are we looking for?
Someone who…
- has experience working in a fast-paced environment e.g., hospitality as a Junior Manager or Supervisor
- holds superb communication skills
- displays attention to detail
- always shows kindness
- has willingness to learn
- has passion to develop high performing teams and provide and deliver an exceptional customer service
What’s next?
Please apply by sending your CV. We aim to respond within 7 days to let you know if your application has been successful.
Interview process
We will call you for a quick chat, followed by a two-stage interview process.
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