IT Service Assurance - Manager

Job description

Roles and Responsibilities

Within the IT Assurance team, a large amount of our work involves testing controls and providing opinions over the environment supporting a service that our assurance entities provide to their customers. This includes understanding and assessing, and evaluating IT and operations systems, processes, risks, and controls.

A successful candidate will be responsible for:

• Working with Partners and Directors in delivering a variety of service assurance reports
• Lead small teams in delivering service assurance engagements
• Taking responsibility for a portfolio of assurance clients and delivering controls assurance services to this portfolio to time, budget, and quality
• Oversight of delivery of IT audit engagements, including financial management, managing delivery risk, and reviewing deliverables
• Ensuring quality of deliverables to the highest standards and in compliance with regulatory benchmarks
• Building and maintaining excellent relationships with external and internal stakeholders
• Developing internal networks and maintaining excellent relationships with colleagues across KPMG, particularly in the wider Audit, IT Audit and Assurance practices
• Participating and contributing towards the growth of our practice through assurance tenders and pitches
• Coaching, mentoring, and developing team members, both on and off engagements (e.g. setting goals and appraising performance), and contributing to practice management (e.g. training and knowledge sharing)

Qualifications and Skills

• Excellent communication and report writing skills

Experience and Background

• IT Assurance
• Currently in a Manager post
• Ability to develop excellent relationships both internally and with clients
• Ability to identify and assess complex IT and operations risks and controls, to relate them to the wider business environment and to express opinions clearly
• Ability to develop excellent client and internal relationships at all levels of seniority
• Proficient at creating and delivering captivating presentations to audiences comprising senior leadership, key client stakeholders, prospects and/or internal staff
• Ability to motivate and lead small teams and work on own initiative