Ward Clerk

Role Overview & Responsibilities

Renal Dialysis Unit Royal Preston Hospital

An opportunity has arisen for a Ward Clerk to come and join us in our supportive and forward thinking team. We are looking for an enthusiastic, reliable and flexible person with excellent communication and administrative skills to work as part of the team.

You will be responsible for greeting our patients, families and visitors. IT skills are necessary and knowledge of Quadramed system would be beneficial, but training will be given. You will enhance our team to maintain the highest standards of record keeping in line with data protection have good verbal and written communication skills and be able to communicate effectively with people at all levels within the organisation.

There is an expectation for some flexibility with regard to hours and shift patterns for further details regarding any aspect of the role please contact Hannah Gibson by emailing: hannah.gibson@lthtr.nhs.uk

Hear just how fantastic the Ward Clerk role is by the people who do it: https://vimeo.com/783691227/b95c7888c4

15 hours over 3 days:

• Monday: 1300-1800
• Tuesday: 1300-1800
• Wednesday: 1000-1500

We will have some more hour coming available in June – this will be covering Maternity leave for 15 hours per week:

• Wednesday: 1300-1800
• Thursday: 1300-1800
• Friday: 1300-1800

To provide a professional and courteous “front of house” service for all staff and visitors utilising the facilities provided by Wards at Lancashire Teaching Hospital, acting in a professional and courteous manner at all times. Respond to requests for information promptly and efficiently using a variety of communication methods, ensuring that Trust Customer Service standards are adhered to. Ensure information is accurate and meets Trust Standards regarding delivering information.

The wide variety of activities being undertaken by the Trust, mean that responsibilities have to be shared with other members of staff/immediate co-workers. Team working and collaboration are vital, as is a flexible approach to both working duties and hours worked.

We have 9000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of

The duties and responsibilities listed within JD and should be undertaken in accordance with the levels of competence as defined in the KSF outline for this post. In addition all staff are expected to act in accordance with the values and behaviours of the Trust