Customer Service Representative

Role Overview & Responsibilities

Customer service representative

Location: Sheffield city centre (Remote and hybrid work not available)

Hours: Full + Part time (10am-7pm, flexible part time)

We are looking for highly skilled customer service representatives who have a passion for working with customers in person. This is a fast paced position with a defined career path and opportunities for progression and development whilst working in a supportive and positive environment.

Customer service representative's must have

• Excellent communication skills
• Active listening skills
• Ability to overcome objections
• Keen eye for detail
• Great time management and organisation skills
• The ability to adapt and cope with change.

Responsibilities

• Handling customer enquiries and providing accurate product knowledge and solutions.
• Representing our clients products and serviced to potential customers in a professional manner.
• Generating sales and handling payment transactions.
• Adhering to company policy and procedures at all times when assisting customers.

Benefits and perks

• Regular performance reviews and bonuses
• Training from industry experts with regular progression opportunities.
• Weekly team nights, company events and international and national travel opportunities.
• Inclusive work environment.

Why link collective services?

We pride ourselves in being the link between our clients and their customers, we have a real passion for providing a high quality service and put that same passion into those working with us. As a Sales and Marketing company we have the ability to operate on numerous campaigns including, B2B, Telesales, Events and residential.

Apply today to find out more about this exciting opportunity!

Next steps: One of our recruitment team will be reviewing application over the next few days. We will be holding virtual introductory interviews to get to know you better and cover more aspects of the role. If selected for this they will get in touch to organise a meeting, please ensure all details on your CV are up to date to ensure they can contact you. Successful candidates will be working on uncapped performance earnings. The harder you work the more you earn! We hold 3 stages of interviews all currently over Zoom and telephone due to the ongoing situation with Covid 19.

Job Types: Full-time, Part-time

Salary: Up to £24,828.97 per year

Benefits:

• Company events

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• SHEFFIELD: reliably commute or plan to relocate before starting work (required)

Work Location: One location