The Crystal Maze Manchester - Operations Host

Role Overview & Responsibilities

About us:

The Crystal Maze LIVE Experience is the ultimate team play attraction. Based on the iconic Crystal Maze TV Show; the live experience gives teams the chance to run, jump, slide and challenge themselves – all against the clock. You will be joining a fast passed business that puts fun and challenge at the heart of everything we do.

About You:

We are looking for fun, dynamic, and friendly personalities to join our Operations team. You will be self-motivated, able to work independently or as part of a team.

You must be flexible and able to work a variety of shifts, including weekends, holidays and special events. You will adopt an enthusiastic, assertive, and passionate approach to customer experience at all times. You will be passionate about the product and have a keen eye for detail. Must be available to work Saturday’s and Sunday’s.

Key responsibilities:

· Guiding the guests through their entry process and the start of their journey before they meet their maze master

· Resetting the games inside the maze

· Supporting your Maze master and fellow Hosts throughout their journey

· Ensuring all health and safety protocol has been followed

· Adhere to all risk assessments

· General housekeeping throughout the maze and Front of house areas

· Providing first aid assistance where required.

· Ensure our shop is managed while still delivering an excellent guest experience.

· Ensure all public areas have well stocked displays and point of sale, ready for the attraction

· Opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.

· To follow opening and closing procedures as detailed in the department’s operating plan.

· Responsibility to ensure compliance of all company policy & procedures.

Applicant requirements:

· Self-motivated and works well in a team

· Live Theatre or Attraction experience is desirable but not required.

You must be able to work weekends and late nights

· Passion for delivering great customer service

Please only apply if you’are able to work at least every Saturday each week & at least 18 years old

Job Types: Part-time, PAYE (Min 10 hour per week)

Job Types: Part-time, Fixed term contract

Salary: £10.42 per hour

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Weekend availability

Work authorisation:

• United Kingdom (required)

Work Location: In person