Customer Service Assistant - Derby Branch

Role Overview & Responsibilities

We’re seeking an experienced, confident and customer-focused individual to join our branch team in Derby.

This role is dedicated to providing a first-class service to our members in a face-to-face environment.

This is an ideal opportunity for an individual with strong customer service skills to gain experience in a busy and highly regulated environment. A background in financial customer services or an associated sector would be an advantage but is not essential.

To be successful in this position, you will be a team player with a ‘can do’ attitude. Furthermore, you will have strong communication skills and confidence with IT systems and technology. You may also be required to work at alternative locations from time to time.

Please visit our website to view the job description and to apply for this position, please send your CV with a brief covering letter for the attention of Tina Patel, HR Manager, to careers@theloughborough.co.uk

Job Types: Part-time, Permanent
Part-time hours: 20 per week

Salary: £11,450.40 per year

Benefits:

• Company pension
• Life insurance
• Private medical insurance
• Sick pay

Schedule:

• Day shift
• Weekend availability

Supplemental pay types:

• Bonus scheme

Application question(s):

• Have you worked in Financial Services or an associated sector previously?
• Would you be willing for us to undertake a financial background check on you?

Experience:

• customer service: 1 year (preferred)

Work authorisation:

• United Kingdom (preferred)

Work Location: In person

Application deadline: 12/05/2023