Customer Service Assistant - Long Eaton/Derby Branch

Role Overview & Responsibilities

Full time or Part-time, Permanent – Long Eaton and Derby Branch.

We’re seeking an experienced, confident and customer-focused individual to join our branch team in Long Eaton and Derby, working across the 2 branches.

This role is dedicated to providing a first-class service to our members in a face-to-face environment.

This is an ideal opportunity for an individual with strong customer service skills to gain experience in a busy and highly regulated environment. A background in financial customer services or an associated sector would be an advantage but is not essential.

To be successful in this position, you will be a team player with a ‘can do’ attitude. Furthermore, you will have strong communication skills and confidence with IT systems and technology. You may also be required to work at alternative locations from time to time.

To apply, please send your CV with a brief covering letter to careers@theloughborough.co.ukby 10 July 2023.

Job Types: Full time, Part-time, Permanent

Full time hours: 36.25 per week
Part-time hours: 20 per week

Please note the salary £20,750 is the full-time equivalent, this will be pro-rata for part-time applicants.

Benefits:

• Company pension
• Life insurance
• Private medical insurance
• Sick pay

Schedule:

• Day shift
• Weekend availability

Supplemental pay types:

• Bonus scheme

Application question(s):

• Have you worked in Financial Services or an associated sector previously?
• Would you be willing for us to undertake a financial background check on you?

Experience:

• customer service: 1 year (preferred)

Work authorisation:

• United Kingdom (preferred)

Work Location: In person

Application deadline: 10/07/2023

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Job Types: Full-time, Part-time, Permanent
Part-time hours: 20 per week

Salary: £20,750.00 per year

Benefits:

• Company pension
• Flexitime
• Life insurance
• Private medical insurance
• Sick pay

Schedule:

• Day shift
• Flexitime
• Weekend availability

Supplemental pay types:

• Bonus scheme

Application question(s):

• Have you worked in Financial Services or an associated sector previously?
• Would you be willing for us to undertake a financial background check on you?

Experience:

• customer service: 1 year (preferred)

Work authorisation:

• United Kingdom (preferred)

Work Location: In person

Application deadline: 10/07/2023