Hire Office Customer Sales Assistant

Role Overview & Responsibilities

We are looking for a new member to join our team at LSK Hire as a Hire Office Customer Sales Assistant

Your Role will be essential to keep our hire department running smoothly. This role requires a strong focus on Customer service whilst working with a friendly team who pride themselves on offering the very best to our customers.

Is this vacancy right for you?

• Experience in a customer service role with a friendly and approachable manner
• Hours of work: 8am to 4pm, Monday to Friday.

Your day-to-day duties will be:

• Develop great relationships with new and existing customers, understanding their needs, and providing proactive solutions.
• Use our in-house systems to process customer orders, off-hires and customer account queries.
• Update customers daily of failed services/ deliveries/ collections - liase with the customer of a solution.
• Ensure accuracy of all administration and procedures for hire contracts and purchase orders.
• Communicate with the drivers to assist in the smooth running of their daily deliveries/ collections/ servicing/ repairs.
• Upselling, negotiating and pricing on Events and long term hires.

Skills and Qualities

• Excellent communication and IT skills.
• Knowledge of Syrinx would be great but not essential.
• Excellent attention to detail
• Adaptable team player
• Ability to work under pressure and prioritise tasks along with a confident and flexible attitude.
• Cheerful disposition who enjoys banter and isn't easily offended

Location - Sandy, Bedfordshire

Benefits

• Company pension (after qualifying probation period).
• No weekends
• Easy to park location
• Newly refurbished bright and modern office

Job Type: Full-time

Salary: From £12.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work Location: In person