Data Analyst

Role Overview & Responsibilities

Job Description

· To collate, check, de-duplicate and merge daily/weekly data from CRM systems in csv/excel formats for accuracy, and input into internal CJM data management system

· Ability to extract data from multiples reports and combine into single reports with dashboard commentary

· Provide analytics to support business decisions

· Extracting raw data from various systems and manipulating into presentable information

· Produce written and verbal presentations of data analysis in an informative and approachable manner

· To manage data management systems and reporting suite daily/weekly

· To analyse/produce/update multiple reports within the ‘MiTel’ Telephony system

· To review and improve current operating methods to increase accuracy and efficiencies in report productivity

· To collate and produce month end client data reporting suites

· To support the Senior Management Team as and when required

· Data collection, input and production of reporting suite for each client and agents (daily/weekly/monthly), as required.

· Distribution of reports to Senior Management Team.

· The ability to manage and manipulate large amounts of data to provide summarised analysis

· Demonstrable skills in producing high quality management information

Collate and produce ad-hoc reports and updates as required.

Experience

· Demonstrable analytical skills, a passion for data and the ability to get into the detail whilst understanding the bigger picture

· Attention to detail and ability to follow process – a MUST

· Excellent mathematical and statistical skills – Minimum A Level in Maths

· PC numeracy and literacy (Microsoft Excel advanced ability – a MUST)

· SQL and or Microsoft Access experience desirable

· Accuracy of data entry

· Demonstrate a flexible approach to changes in the working practices and procedures

· Good communication skills

· Friendly and professional personality to match

Benefits

· Flexible working hours

· 22 days holiday + statutory bank holidays

· Contributory Auto Enrolment Pension Scheme

· Free on-site car parking

· Staff facilities

· Health cash plan (after passed 6 month probation)

Job Types: Full-time, Permanent

Salary: £30,000.00-£40,000.00 per year

Benefits:

• Employee discount
• On-site parking
• Store discount

Schedule:

• 8 hour shift
• Monday to Friday

Application question(s):

• Power BI Experience

Education:

• A-Level or equivalent (preferred)

Work Location: In person

Reference ID: LTK003
Expected start date: 24/03/2023