Receptionist/Administration

Role Overview & Responsibilities

Lucinda Ellery Consultancy is a prestigious organisation with an enviable reputation within the hair loss and hair extension industry.

Headquartered in London and with studios throughout the UK and the USA, we are excited to announce the following incredible opportunity at our London Hammersmith studio.

Experienced Receptionist

This is an extremely diverse role, working at our HQ in London; you will be providing admin support across all functions . You will be part of our reception team dealing with inbound telephone calls, e-mails, payments and general administration duties.

We offer excellent career prospects for the right candidates, so this is a fantastic opportunity to join a highly successful team.

What we’re looking for

• A MINIMUM OF 2 YEARS RECEPTIONIST EXPERIENCE IN A BUSY FOH/RECEPTION ENVIRONMENT
• Proficient in Microsoft Office (Word/Excel/Outlook)
• Excellent telephone manner
• Able to deliver excellent customer service
• Able to multi-task in an often busy environment
• Passionate about delivering outstanding customer service
• Flexible, adaptable and with a “can do” attitude where nothing is too much trouble
• A proven track record in a similar reception/admin role
• Able to work Tuesday to Saturday

What we offer

• Excellent career prospects - some of our assistants have gone on to manage studios in other parts of the UK and even the USA!
• Company uniform
• Staff purchase scheme & free hair styling and colouring!
• Competitive salary, 28 days paid holiday & pension
• Quarterly company events
• 1 week off for Christmas & New year
• Minimum allowance of 6 Saturdays off per year
• Competitive working hours
• And more

Job Types: Full-time, Permanent

Salary: £24,000.00-£28,000.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 3 years (required)
• Administrative experience: 2 years (preferred)
• Receptionist: 2 years (required)

Work Location: In person