Night Porter

Role Overview & Responsibilities

Houstoun House, Night Porters play a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectation. Often operating on the front line, they are the real ambassadors of our company, and are committed to consistently delivering high standards

This role is ideal for those in a role within a similar 4 or 5 star hotel environment. Ensuring the smooth running of the night audit procedures and reception back office, to ensure delivery of the highest standards of product and service, a passionate approach to exceeding our customers expectations and as a champion of our vision and values, promote a professional and positive image to all of our guests and contribute to the hotel’s targets. While this, providing our guests with a great stay every time. This position will include shifts working Saturday and/or Sunday. Additional hours may be required to support the hotel during our busier periods including bank holidays.

MAIN PURPOSE OF JOB:

The supervision & security of the hotel between 10pm and 8am, to ensure delivery of the highest standards of product and service, a passionate approach to exceeding our customer’s expectations and as a champion of our vision and values, promote a professional and positive image to all of our guests and contribute to the hotel’s targets. Prepare the business for the following day allowing the team to be ahead of the game.

Job Types: Full-time, Permanent

Salary: £11.50 per hour

Benefits:

• Discounted or free food
• Employee discount
• Gym membership
• On-site parking
• Referral programme

Schedule:

• 12 hour shift
• 8 hour shift

Work Location: One location

Reference ID: Night1