Floor Team

Role Overview & Responsibilities

Are in the market for a new role?

Do you have a passion for exceptional customer service?

Would you like to join a growing company that prides itself on work life balance, a mental health led culture and of course, providing some of the best salary and incentives in the industry!

If so, we would love for you to join us! Market Halls is redefining the British concept of food halls, which since 2018 has brought back community hubs with eclectic dinning experiences back into iconic abandoned landmarks. Our aim is to bring these unloved spaces back to life to house independent restaurants, street food traders, bars & centralised communal dining areas, providing customers with variety & quality.

Inspired by worldwide influences and trips to hundreds of food halls, captivating architecture, standout bar experiences, trusted membership clubs, hotels, urban escapes and community hubs, our emphasis is on creating a bustling atmosphere of fun. Market Halls is the ultimate destination; blending imaginative food experiences with great bars, a cultural events programme, community initiatives, a place to work and a place to meet friends. It’s a place where ‘staying awhile’ is highly encouraged.

As a part of our new floor team, you will receive:
A competitive salary between £10.20 - £12.50 (depending on experience).

Access to Hospitality rewards, a unique benefits platform that allows exclusive discounts to gyms, retailers and other restaurants as well as a 24/7 confidential mental health chatline.

20% off ALL MH trade stands for you to enjoy a bite to eat or drink with your loved ones.

Bottomless hot drinks when you’re working and delicious and nutritious food to keep you going all shift long.

A whopping 28 days paid holiday (including Christmas Day, Boxing Day, New Years Day and your birthday).

A stellar training and development programme bespoke curated for each employee including coaching, mentoring, workshops and project work.

As our new floor team member, you will be ensuring our guests are well looked after and have the best possible experience during their visit. That involves ensuring the site is all set up for service, greeting and interacting with guests while removing utensils and clearing tables, assisting in reporting any safety or security issues to relevant management and upselling and recommending our guests the very best food and drink our traders have to offer!

We are looking for individuals who truly have an engaging energy and previous experience in hospitality, who can interact with our guests whilst on the floor.

Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.

INDFOH