Game Master

Role Overview & Responsibilities

Mazer Zone is a newly established escape room business in London, Camden, with one of the most technologically advanced escape rooms in the UK. We are in the hunt for a talented and enthusiastic Game Master who is excited about escape rooms.

So, what does being a 'Game Master' involve?

Hosting:

• Warmly welcoming customers into our reception area.
• Delivering health and safety and pre-game brief to the customers.
• Setting the scene with a cheeky little backstory.
• Encouraging immersive engagement from the customers.
• Post-game: debriefing the customers, making sure they had a great time and taking a team-photo.

Room Monitoring/Resetting:

• Monitoring teams and providing clues as and when they are needed.
• Good communication with other games masters during the game.
• Fast and accurate resetting of the escape rooms.

Monitoring the rooms through our CCTV sounds weird but effectively just involves being an extra team-mate for each team as they play the game - offering help/clues when needed (it's usually either hilarious or frustrating depending on the team you are monitoring!)

Experience isnot necessary as full training will be provided. But ideal requirements involve:

• Flexibility in hours and being able to work weekday mornings, evenings and weekends.
• Reliable, enthusiastic andwilling to get stuck in.

The perfect candidate should be:

• With an energetic and outgoing personality, who enjoys engaging with people!

• With excellent customer service skills.

• Who pays strong attention to detail.

• With logical and creative thinking.

• Who's a problem solver.

• Who’s comfortable speaking in front of large groups of people.

• Fluent in English - spoken and written.

• With excellent time management skills and the ability to work independently.

• With computer skills – needs to be comfortable using Excel, the booking system, email and social media.

What you’ll get:

• A fun working environment and colleagues.

• Team building events with your awesome teammates.

If this sounds like your cup of tea, please send us your cover letter and CV

Job Types: Full-time, Part-time
Part-time hours: 40-50 per week

Salary: £9.50-£10.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• London, NW1 0HG: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer Service: 1 year (preferred)

Work Location: One location