Control Room Operator

Role Overview & Responsibilities

Control Room Operator - Traffic Scotland (permanent)

Job Description

Control Room Operator working for Mobiie (a joint venture company formed between Arcadis IBI Group and Egis), delivering the Traffic Scotland service 24/7 on behalf of Transport Scotland. This role is based at the flagship Traffic Scotland National Control Centre at South Queensferry, with spectacular views of the Firth of Forth and the 3 famous Forth Bridges.

https://www.traffic.gov.scot/about-us

Main Duties

• Monitoring Scottish trunk road network using CCTV and Intelligent Transportation Systems.
• Responding to and managing planned and unplanned incidents and events throughout Scotland.
• Controlling the network using variable message signs, motorway signal units and traffic signals.
• Liaising with operational partners such as Police Scotland, road maintenance companies, Traffic Scotland roadside engineers, Transport Scotland and the Met Office.
• Communicating traffic and travel information via our website, social media and stakeholder reports.

Salary

· £22,000 a year

· enhanced overtime rates (regular o/t shifts available)

· employer pension contributions

Benefits

· Employer pension

· Training in all aspects of CCTV operation (SIA accreditation) and Intelligent Transportation Systems

· Regular overtime available with enhanced rates

· Secure on-site parking

· Kitchen facilities

· Shower room/changing facilities

Shifts

· Full-time (40 hrs)

· Dayshift and Nightshift (2 days > 2 nights > 4 days off)

Required Qualifications/Experience

• Standard Grade, GCSE, or equivalent
• Customer service, control room or operational role: 2 years experience
• Good standard of written work
• Good communication skills

Job Type: Full-time

Salary: £22,000.00 per year

Benefits:

• Life insurance
• On-site parking

Schedule:

• 12 hour shift
• Day shift
• Night shift
• Weekend availability

Ability to commute/relocate:

• Lothian, EH30 9QU: reliably commute or plan to relocate before starting work (required)

Experience:

• Operational: 1 year (required)

Work Location: In person