Support Office Manager - Operations
Role Overview & Responsibilities
As a Support Office Manger - Operations you will report directly to the Senior Support Office Manager. You'll then work with Business Units to drive performance in stores to improve overall profit metric. You'll support retail stores and colleagues in all aspects of execution of Trade activity which in turn will improve Sales performance.
- To work with categories and Supply Chain to reduce all unnecessary loss/waste which in turn improves profit across all stores
- You'll Analyse trends / underperforming stores and liaise with Categories/ stores to drive improvement
- Investigate Stores where underperforming results may need supporting actions
- Complete Continuous Improvement projects and initiatives with the categories
- Review Weekly Results and create reports for Regional Managers and Operations Directors
- You'll have a strong focus on improving LFL sales performance across stores and departments
- Respond and support stores with Trade and Operational escalations along with any ad hoc queries that come into the Retail Support Office
This is a hybrid role operating over a four day working week*. This role is based at our fantastic head office in Bradford. Boasting an on-site restaurant, coffee shop, convenience and sample store, prayer room, free parking and regular company-wide events and promotions. Ideally, applicants will live within a reasonable distance of our office.
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