Remote Customer Services Part or full time

Role Overview & Responsibilities

Job description

Our London based clients are looking to add to their impressive team of customer service execs and are open to part time and full time applicants. Although this role is home based you will be required to visit the London Office ONCE A MONTH max.

Our client will provide all equipment and training needed for the new candidate to succeed! A cultured company offering a strong career path and progression!

You will need to have already worked in an office customer services environment dealing with phone and emailed enquiries and issues/complaints

Working to company set SLAs

Dealing with a wide range of customer enquiries regarding suitable product and service available and pricing

Taking payments and sending out confirmation emails

Responding to Livechat

Working with your team via TEAMS app

Attending initial two to three week training and monthly team meetings in their Head Office based in Liverpool St, London

If you have the relevant skills for this role please and want to hear more details please contact us with your cv

Along with your application please let us know the best time to contact you via phone - if you are successful and have the experience we are looking for regarding this role we will do our best to contact you within 48 hours. Due to volume applications we can only contact those candidates we believe have the relevant skills suited to the particular so unsuccessful candidates will not be contacted, however we do hold all cvs on file and should further suitable roles be available we will contact you again. By sending your cv to Newman Office Personnel you are agreeing to Newman Office Personnel representing you with this role and putting your details forward to our client.

Apply now

Job Type: Full-time

Salary: £23,000.00 per year

Benefits:

• Casual dress

Education:

• GCSE or equivalent (preferred)

Experience:

• customer service: 3 years (preferred)

Work Location: Remote

Reference ID: NP4265