Clerical Officer / Receptionist - Health and Community Care

Role Overview & Responsibilities

The shift pattern for this position is Monday- Friday (08.30-1630)

The post forms part of the business support team and provides clerical/administrative support to the primary/community care service team and in
particular Phlebotomy and Treatment Room Services as required working flexibly within agreed procedures and protocols.

This will include reception duties, data input, inbound and outbound call handling. The post holder will have frequent contact with patients, members of the public and staff. At all times they are expected to act in a courteous and professional manner. The post holder will also support the generic functions and duties administered within the wider Business Team section as required.

Must show competence in the basic use of computer packages evidenced by experience or formal qualification e.g. ECDL.

Must show knowledge of working in an office environment and of operation of office equipment and systems. This may be through formal training or work experience.

The post holder requires to have effective communication skills both verbal and
written with patients, stakeholders and colleagues.

Due to the anticipated response to this post, it may be closed before the mentioned closing date noted on the advert, therefore once you start your application form, please complete it immediately.

Informal Contact: Marion Martin, Business Support Manager, 0141 531 9520/07976854175, Marion.martin2@gggc.scot.nhs.uk

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

For application portal/log-in issues, please contact Jobtrain support hub in the first instance.