Ecommerce Executive

Role Overview & Responsibilities

Notebook Therapy is a passionate, young and fully remote team creating amazing Japanese inspired stationery. We are looking for a Full-Time Ecommerce Executive to help us bring our stationery designs + ideas to life.

This is a perfect role for a new starter looking to join a small passionate team, work closely with our Operations and Creative team to help make our designs a reality.

This role covers a variety of responsibilities including web management, customer service and supply chain support, and some data management. If you are proactive, organised, and have a passion for stationery we would love to hear from you!

Responsibilities include:

• Website Management - set up web pages for new launches and sale events and general updates
• Prepare photo specs for web content, plan photoshoots with photographer, edit photos and prepare for web upload
• Work with the Customer Services team to provide information + solutions for operational issues
• Assist product developers on finding new suppliers and act as a bridge of communication between product developers and suppliers
• Work closely with product developers and supply chain coordinator to assist them in getting quotes, placing product orders and checking inspection reports
• Prepare monthly data reports such as sales, expenses and support team metrics
• Process invoices and track spending on operation platforms

Skills

• High degree of accuracy with attention to detail
• Strong organisation skills
• Ability to manage time well, prioritise tasks and meet tight deadlines
• Some knowledge of photo editing software (e.g. Photoshop)
• Good communication skills both verbal and written in English and Chinese (Mandarin or Cantonese)
• Ability to work both independently and as part of a small team
• Analytical and logical approach to problem solving

Experience

• E-commerce or website management is preferred but not essential
• Working with manufacturers and/or supply chain is preferred but not essential

Please include a cover letter detailing why you’d like to work for us and how your experience is relevant to the role.

Applications without a cover letter will not be considered.

Job Types: Full-time, Permanent

Salary: £23,000.00-£27,000.00 per year

Benefits:

• Work from home

Schedule:

• Monday to Friday

Education:

• Bachelor's (required)

Language:

• Chinese (preferred)

Work Location: Remote