Food and Beverage Assistant

Role Overview & Responsibilities

* Please specify in your application - Full time or Casual *

About us

We have an exciting opportunity that offer plenty of scope to develop a successful career in hospitality supporting the following three Nottingham Venues properties:

Set in 330 acres of the University of Nottingham’s landscaped parkland Orchard Hotel is a stylish, award winning, eco-friendly hotel. With 202 bedrooms, a variety of meeting rooms, brasserie restaurant, bar and terrace.

East Midlands Conference Centre has recently completed a £2.1m refurbishment, sited adjacent to the Orchard Hotel, providing events for up to 1000 delegates.

Set within 65 acres of lakeside grounds, close to Nottingham city center, TheJubilee Hotel and Conferences offers an innovative setting for events, along with all the comforts of a 100 bedroom modern hotel.

For more information, please visit Nottinghamvenues.com

Main purpose of the role:

Our restaurants, bars and conference centers are vibrant places to work and are central to our guest's experience. Fantastic service, an intuitive approach with customers and an eye for detail are therefore what we look for in our Food and Beverage Assistant colleagues.

You'll be responsible for ensuring our customers have a great experience, making sure food and drinks arrive smoothly and efficiently. It's important our guests always enjoy our bar, restaurant and conference spaces, so you'll make sure they're well presented, clean and tidy: you'll just have naturally high standards in your work. We pride ourselves on great customer service, so you'll know how to deliver fantastic and friendly experiences for our customers, time and time again.

The ideal Candidate:

Passionate and motivated to always deliver fantastic customer service, you are:

- Engaging, outgoing and confident

- Detail focused

- Intuitive with customers needs

- Motivated by achieving great customer service

- Proud to deliver great service

Benefits

• 25 days Holidays plus bank holidays, or a day off in lieu if contract requires you to work. PLUS an extra days holiday for each years’ service (up to a maximum of 5 years)
• Real living wage employer
• Opportunity to be part of a contributory Pension scheme
• Free meals and refreshments when on duty
• Excellent training and development opportunities through our internal training program and support with professional qualifications
• Discounts available for both yourself and friends and family in our hotels and restaurant
• Discounted membership at the University sports facilities
• Employee recognition schemes including long service awards and monthly “Top of the tree” event
• Opportunity to earn additional payment by being a member of various employee committees
• Employee wellbeing support
• Full uniform provided
• £250 recommend a friend incentive

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Job Types: Full-time, Zero hours contract

Salary: £10.90 per hour

Physical setting:

• Bar
• Coffee shop
• Restaurant

Work Location: In person