Coffee & Ice cream Shop Assistant

Role Overview & Responsibilities

We have an exciting opportunity for a number of Catering assistants to join our growing business on Bournemouth seafront. Our continuing success is down to the talent and hard work from our people.

The Role

Our catering assistant are the face of our business and are there to help customers. As a fast paced retailer we put customers first, second and third in everything we do. This role will require you to have a can-do attitude and to be able to work as part of a team, as well as using your own initiative.

Key responsibilities will include:

· Customer Service-Ensure we always understand our customers’ needs.

· Product Knowledge-Providing detailed information about our products to customers.

· Replenishing Stock- Maintaining high standards throughout your department.

· Merchandising-Following guidelines to make sure products are displayed correctly.

· Targeted on having appropriate Till Point Conversations with every customer to add on sales and increase the average transaction value.

· Working on tills accurately and efficiently, to provide a positive customer experience.

· Understanding and following Food safety & hygiene guidelines

The Requirements

- Confident approach towards maximising sales opportunities.

- Positive attitude, skills can be trained.

- Flexibility towards working hours.

- Strong communication skills and ability to participate as a key team member

Job Types: Full-time, Part-time, Zero hours contract

Salary: £10.42 per hour

Benefits:

• Cycle to work scheme
• Discounted or free food
• Employee discount
• Store discount

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

Experience:

• Customer service: 1 year (preferred)

Work Location: In person