
Guest Service Agent - Front Office (d/f/m)
Role Overview & Responsibilities
We trust you in these areas:
- Welcome - you are the first contact of our guests and welcome them with a refreshing drink at our bar while you check them in. They feel right at home
- Giving tips - what is there to discover around the hotel? You know it! Our guests find their way around perfectly
- New guests - with your help they find their way around our hotel
- Service - you are the host in "our" lounge. Here you spoil our guests with your favorite drinks and delicious snacks
- Office - answering e-mails, checking invoices, managing and closing the shift cash register: This is your thing
- Goodbye - you say goodbye to our guests. This is how they will remember the Penta Hotel
These are your talents:
- Experience - you are fit at the reception
- Clean - hygiene is the rule: You live it and keep yourself up to date
- Opera - is not a singing game for you, but a helpful tool
- Language - in English you are in contact with guests and team
- Attentive and responsible - that's how you get involved in the team with pleasure
This is how we work together:
- Appreciative remuneration - supplemented by individual pension plans if desired
- Flat hierarchies - your opinion counts
- Further education - internally we are happy to promote your talent
- Uniform - you work in jeans and t-shirt
- F&B-Discount - working and eating together is part of it for us
- International working environment - you get to know other cultures
- Your birthday - is your additional day off
- Health - we support your membership in a fitness club
The working atmosphere in our Penta Hotel? Simply relaxed! Nevertheless you need some time out. We would like to invite you and your companion for two nights a year in one of our hotels. Your friends and family are welcome and get a discount.
Have a look around. You like it with us? We are looking forward to receiving your application documents!
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