Customer Advisor - East Cowes

Role Overview & Responsibilities

At Red Funnel, Customer Service is our passion and Safety is our priority.

We currently have exciting opportunities to join our team as fixed term Customer Advisor in our East Cowes Terminal. There are a variety of hours on offer to both suit the business and the candidate.

These roles are ideally suited to someone who is enthusiastic, energetic and able to give superb levels of customer services. You will be someone who loves being able to help others, and thrives in a customer facing environment. You will also be keen to take on a range of responsibilities, with a positive attitude and willingness to get stuck in!

As we are a 24/7 business, the working hours in this role can vary over 7 days a week. It is key that your schedule will allow you to support these hours. This is a great opportunity for anyone looking for a fast paced, fun and outgoing role. There is chance for career opportunity, as well as other great benefits, including a company travel scheme.

What we are looking for :

• Have experience in Customer Service.
• Have an awareness of Health and Safety.
• Be computer literate.
• Able to work flexible hours.
• Own transport

Benefits include:

• Free foot travel/subsidised vehicle travel on our ferries.
• 75% off South West Trains :Gig in London that you can’t miss? Don’t sweat it! We’ve got you covered with a great staff discount on train travel.
• Perkz: Offers and savings on loads of household names.
• Free Car parking during work.

Job Types: Full-time, Part-time, Fixed term contract
Contract length: 6 months

Salary: £10.75 per hour

Benefits:

• Discounted or free food
• Employee discount
• Free or subsidised travel
• On-site parking
• Referral programme
• Store discount

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Work Location: In person