Customer Service Advisor
Role Overview & Responsibilities
Red Recruitment is seeking a Customer Service Advisor to join a company located in Leeds, that offers total solutions to the construction industry. This role requires strong customer service skills and experience working in a fast-paced environment, in return, this role has many benefits as well as a generous salary of £24,000 per annum.
Benefits and Package for a Customer Service Advisor:
- Salary: £24,000 per annum
- Contract Type: Permanent
- Location: Leeds
- Company Pension
- Free Tool Hire
- Life Assurance
- Training & Development Opportunities
- Save As You Earn Scheme
- Regular Discounts (eg. Samsung, Nike, Airbnb, Virgin Wines)
Key Responsibilities of a Customer Service Advisor:
- Delivering excellent customer service whilst ensuring all transactions are completed efficiently
- Ensuring records are accurately maintained and scanned
- Liaising with logistics team to ensure maximum efficiency and customer satisfaction
- Completing a variety of administrative tasks
- Maximising all revenue opportunities i.e. transport and repair costs
Key Skills and Experience of a Customer Service Advisor:
- Excellent telephone manner and strong customer service skills
- Experience working in a fast-paced environment
- Basic computer literacy - MS Office/Outlook skills
- Knowledge of G42 or other similar hire rental asset management systems is advantageous
- Knowledge of the hire industry/construction is advantageous
If you are interested in this position and have the relevant skills required, please apply now!
Red Recruitment (Agency)
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