Admin Assistant (Temporary)

Role Overview & Responsibilities

Job Title: Temporary Part Time Membership Administration & Finance Assistant

Salary: Minimum wage

Location: Nottingham

Start: ASAP

Hours: Part Time 25 hours, Additional hours maybe required

If you've got the right talent and personality, we've got the training and rewards.

Roko Health Clubs are a privately owned group operating 4 full service clubs in a sector we call ‘premium affordable’. Our large scale established clubs have great facilities for our members and we hold our prices at a level that makes it truly compelling value for our customers.

To really make the clubs come to life we need a dedicated team who share our vision to passionately support and inspire our members to live a more active, healthy & fulfilling life for longer.

Roko Nottingham is based in West Bridgford and has an exceptional range and scope of facilities. Roko Nottingham is a hub of its local community being the official fitness provider for Nottingham Rugby and Nottingham Panthers IHC as well as many other local partnerships.

We are looking for a committed person with attention to detail to join the team at Roko’s premium club in Nottingham.

Your role will involve:

• Providing support to the Finance/Membership Manager
• Processing Membership Agreements and Amendments
• Responsible for Cancellation and Suspension requests
• Dealing with face to face, email and telephone enquiries regarding Customer Account queries

Key attributes are:

• Committed and reliable with attention to detail
• Excellent Customer Service skills to deal confidently with face to face, email and telephone queries on contract and financial matters, including debt management.
• Enjoy a fast paced, demanding and rewarding environment.
• Excellent telephone and PC skills
• Organised, professional with personal integrity to deal with responsibilities in a confidential manner.
• Willing to learn other areas dependant on the clubs needs such as reception etc

If you’re looking to join a company where you can make a difference and reach your true potential then come and talk to us.

Job Type: Temporary contract
Contract length: 6-7 months

Salary: £10.42 per hour

Benefits:

• Employee discount
• Free parking
• Gym membership
• On-site gym
• On-site parking

Schedule:

• Day shift
• Monday to Friday
• Overtime
• Weekend availability

Ability to commute/relocate:

• Nottingham, NG2 7RN: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (required)
• Administrative experience: 1 year (required)

Language:

• English (required)

Work Location: In person

Application deadline: 28/05/2023