Patient Care Coordinator x4

Role Overview & Responsibilities

Job summary

We are looking to recruit x4 Patient Care Co-Ordinator's (PCC) to complement our rapidly growing team at The Royal Parks. Each of these roles will be based within one of our four member practices. As a new administrative role, the post would suit a self-motivated, enthusiastic individual who has a willingness to learn. The successful candidate, under the direction of their Practice Manager, will assist practices with achieving service requirements in addition to providing coordination and administrative support within the PCN.

Main duties of the job

This role that will continue to evolve alongside the PCNs continued development.

This role gives the exciting opportunity to work with a large committed team and to help shape the delivery of services and projects to the patient population. This administrative role will be pivotal to member Practices in supporting their patient populations.

Job Description

A patient care co-ordinator (PCC) may be required to deal with patients and, if appropriate, their carer, before or after the patients consultation with a clinician or other healthcare professional.

The PCC co-ordinates patients healthcare and directs them to the appropriate service to ensure that they get the most suitable care from the appropriate health or social care provider.

The PCCs role requires them to be able to work with, and understand the roles of, a variety of different people working in the practice and across the PCN including doctors, nurses, healthcare assistants, social prescribing link workers, physiotherapists, physician associates, paramedics, health and wellbeing coaches, podiatrists, occupational therapists and pharmacy technicians.

They may be given a caseload of identified patients and be required to ensure that their changing needs are addressed by taking into account local priorities, health inequalities and/or population health management risk stratification.

Essential criteria

Minimum of two years experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field, in an administrative role.

Good interpersonal and communication skills are essential.

A willingness to undergo further training and development as this role evolves.

Closing Date: 31st May 2023

Job Type: Full-time

Salary: £21,000.00-£23,500.00 per year

Benefits:

• Company pension

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• working with healthcare professionals or relevant field: 2 years (required)
• Administrative: 2 years (required)

Work Location: In person