BUILDING SOCIETY CASHIER / CUSTOMER SERVICES ADVISOR

Role Overview & Responsibilities

Building Society Cashier / Customer Services Assistant

Part-time to full time dependant on business needs and holiday/sickness cover.

£22,000 per annum pro rata (£11.28 per hour)

Considering an annualised arrangement whereby the successful applicant is paid a minimum of 22.5hrs a week but has the choice of working 15 hours some weeks and the remainder being used as banked hours when covering holidays/sickness, thereby giving a minimum monthly wage with additional hours by arrangement. This could be discussed to suit the business and applicant.

Flexibility is a must. During busier times we will need full time cover - sometimes at short notice.

Applicants for this role will require excellent customer service skills and a friendly telephone manner. Experience within a Building Society or Bank is preferred but is not essential. There will be an initial training period which may require more working days per week to complete this.

~The role will involve getting to know the customers and support them to find the right products and services.

~You must be able to facilitate great conversations confidently through face to face discussions, or over the telephone, and also have an understanding of online banking services.

~Must be great with people and be willing to help us to grow our customer base through excellent customer service.

~A basic knowledge of Outlook and Windows and Excel would be advantageous but not essential.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 22.5 per week

Salary: From £22,000.00 per year

Benefits:

• Sick pay

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Church Stretton, SY6 6BW: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: YBS position