Transaction Monitoring Quality Control Team Leader | S2 | TM | National
Role Overview & Responsibilities
WHAT YOU WILL BE DOING
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As the Transaction Monitoring Quality Control Team Leader, you will act as deputy to the QC manager and manages a team of QC SMEs who execute QC framework activities to ensure adherence to the requirement which includes reporting, analysing trends and managing individual performance and ensuring that the team is appropriately trained.
The difference you’ll make.
Acting as an SME on transaction monitoring supporting with queries from analysts and investigations managers
Reviewing and decisioning QC initial appeals made by the investigations team.
Managing the allocation of admin duties including checking pulling samples for the current days work, checking that work is allocate appropriately, 4 eye checks, 6 eye checks, remediation, QA initial reports.
Ensuring procedures and process documents are maintained and understood.
Analysing performance, and recommendations for changes and reviews to optimise effectiveness and address emerging trends
Managing the operational success of the Transaction Monitoring Quality Checking Team, which includes ensuring the team is appropriately resourced, trained and informed to be able to discharge their responsibilities in the investigation of transaction monitoring alerts, through to escalating any suspicious activity.
What you’ll bring.
Knowledge of financial crime transaction monitoring and quality control.
Financial Crime or Compliance background with previous experience in AML/Sanctions investigations and preferably quality control.
It would also be nice for you to have.
Experience of working in the Financial Services industry with knowledge of EDBH or CCB banking products and services.
Comprehensive understanding of key financial crime legislation
The ability to quickly assimilate and analyse information in a range of circumstances
Proven investigation and rationale write up skills.
What else you need to know.
This is a permanent opportunity which can be based in Milton Keynes, Glasgow, Sheffield or Bradford locations.
This role can offer flexible working arrangements with standard working hours between 9am-5pm Monday to Friday.
Everyday Inclusion
At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.
How we’ll reward you.
As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.
£500 annual cash allowance to spend on our great range of benefits.
Eligible for a discretionary performance-related annual bonus
Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us
27 days’ holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year
Voluntary healthcare benefits at discounted rates such as, dental insurance, healthcare cash plan and health assessments
Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover
24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more
Share in Santander’s success by investing in our share plans
Support your favourite causes through charitable giving and our community partnerships
What to do next.
If this sounds like a role you’re interested in, then please apply.
If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.
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